Some pages not working on Internet Explorer 11

Incident Report for MDsave

Resolved

This incident has been resolved.

Posted Aug 24, 2018 - 19:42 CDT

Monitoring

We have deployed our solution and are monitoring the results.

Posted Aug 09, 2018 - 17:50 CDT

Identified

We have identified a potential cause of the issue and are implementing a fix. Please continue to call us at (877) 461-2491 if you need assistance making purchases or redeeming vouchers.

Posted Aug 03, 2018 - 13:00 CDT

Investigating

Users of certain versions of Internet Explorer 11 are experiencing errors on certain pages of the website that cause the page to not fully load and prevent clicking on various buttons/forms. We are investigating the issue to determine the cause.

If you are having issues, please try a different web browser if available, or call our support team at (877) 461-2491 to complete purchases or redeem vouchers.

Posted Aug 02, 2018 - 09:53 CDT

This incident affected: Website.