Partially Degraded Service
Website
Operational
MDsave.com consumer marketplace website
Phone Support
Operational
Online Chat
Operational
Email Delivery
Operational
Website Hosting Services
Operational
Third-party services that help keep the MDsave.com website running
Aptible API
Operational
HIPAA-compliant website hosting service provider that provisions the MDsave.com website on Amazon AWS.
AWS EC2 (N. Virginia data center)
Operational
Amazon data center responsible for running the MDsave.com website
AWS ELB (N. Virginia data center)
Operational
Amazon load balancing service
AWS S3 (N. Virginia data center)
Operational
Data storage services responsible for serving reports, images, etc.
Aptible Aptible Deploy
Operational
AWS cloudfront
Operational
AWS health
Operational
AWS route53
Operational
Customer Support Services
Degraded Performance
Third-party services that MDsave uses to provide customer support
Salesforce
Operational
SendGrid Email Delivery
Operational
Responsible for sending emails from the MDsave.com website, such as vouchers, receipts, and reports.
Talkdesk Talkdesk ID Login
Degraded Performance
Talkdesk Callbar
Operational
Talkdesk Inbound
Operational
Talkdesk Outbound
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.